Inquire
The first step when looking to hire the Ashley MacDonald Floral Designs team is to complete our submission form. This form gives us a basic outline of numbers, location, and floral needs. Once you have submitted the form, you will receive a welcome letter with more information to better prepare you for the next steps. Upon submission, someone from the Ashley MacDonald team will be in touch to answer any questions you may have and to assist in scheduling and preparing you for your consultation.
RENTAL FAQ
DO YOU RENT OUTSIDE OF ST. LOUIS, MO?
Yes! We would love the opportunity to be a part of your event no matter the location. Simply fill out the rental submission form and one of our team members will be in contact within 24-48 hours.
IS THERE A MINIMUM FOR RENTAL ORDERS?
To qualify for delivery and pick up, your merchandise total must be at least $2,500. If your total is below that amount, you will need to pick up your order from our studio and return the items after your event.
Tabletop rentals must be rented out in certain increments by category as shown below.
•Flatware: Rented in increments of 10.*
•Glassware: Rented in increments of 10.*
•Dishware (salad, dinner, dessert): Rented in increments of 12.*
•Chargers: Rented in increments of 12.*
DO YOU OFFER DELIVERY AND PICK UP?
Yes. To qualify for delivery and pick up, the merchandise total must be a minimum of $2500 (before tax and labor). A team member will coordinate a pick up time with you based on the schedule of the event.
HOW FAR IN ADVANCE SHOULD I PLACE MY ORDER?
We encourage you to place your order as early as possible, as our inventory tends to book up months in advance. While we’ll make every effort to accommodate your preferred date, reserving in advance significantly improves availability.
CAN I MAKE CHANGES TO MY ORDER?
An AMFD team member will collaborate with you throughout the planning process to select and finalize your rentals. Until the contract is signed, you'll have multiple opportunities to adjust the initial design board and proposal to suit your specific rental needs.
HOW LONG CAN I KEEP THE RENTALS?
If you are picking up a rental order, all items must be returned to our studio by the Tuesday following the event contracted date.
If AMFD is delivering and picking up your rental order, AMFD will coordinate a pick up time with you, your planner or your venue.
CAN I PICK UP MY ORDER FROM YOUR STUDIO?
Absolutely. Orders under $2500 will require a pick up. Please ensure you have a suitable vehicle for pick up. If the order exceeds $2500, you can still choose to pick up and skip the delivery/pick up fees.
If picking up rentals, you must return all items by the Tuesday following the event contracted date.
CAN I REUSE / REWASH RENTALS FOR MULTIPLE USE?
Rentals are intended for one-time use and cannot be washed or reused. We are happy to provide additional rentals if needed!
DO I NEED TO WASH THE RENTALS PRIOR TO RETURNING THEM?
We kindly ask that you wipe off any excess food from plates and remove liquids from glassware before repacking. The AMFD team handles cleaning all rentals using the appropriate methods to preserve their quality and excellent condition. There is a 10% cleaning fee listed on the quote and contract to reflect this.
Consultation
Consultations are held at our design studio. If you cannot make it to the studio due to timing or living out of town, we are more than happy to continue the process via email/phone. Once a consultation date is set, you will receive a pre-consultation form. This form dives deeper into numbers, your style and details. The form also gives us the ability to be prepped for your consultation where you will be presented with an initial design board and proposal. Our consultations last approximately one hour. This is where you will personally meet with Ashley, who is there to listen, offer suggestions and get a better understanding of what your floral event dreams look like and how we can make them a reality. One to two weeks after the consultation, you will receive a finished design board, proposal, and contract.
Booking
After taking time to look at the design board and proposal, it is time to book. To officially book with Ashley MacDonald Floral Designs, we must receive your signed contract and the deposit amount stated on your contract. We suggest making the decision to book as soon as possible, as we book nine to twelve months in advance. The only way to secure your event date is by completing this booking process.
Final Consultation
Once you have officially booked, you will be provided with a payment and a final consultation schedule. These payments and dates will also be listed on your contract. During the final consultation, details such as miscellaneous areas, guest count and all details will be finalized. Final payment will be due at the end of the final consultation as all final revisions will be made.
*Any other consultations requested by the client will be an additional $100 fee.
*Any “Mock Up” or “Samples” requested by client will be an additional charge based on set value listed under the clients proposal.